We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.If beyond the 30 days, we unfortunately are not able to accept your request for a refund or exchange.
To complete your return, we require a receipt or proof of purchase. To start the return, please email hello@babygami.com.
There are certain situations where only partial returns are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
To Start A Return
We strive to make your life a little easier with more space, but if you’re unhappy for any reason, please email hello@babygami.com to initiate the process.
Once your request is received, we will reach out with any follow up questions and to complete the process.
Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved for a refund, you will receive an email notification as soon as the refund has been processed. A credit will automatically be applied to your credit card or original method of payment.
Late Or Missing Refunds (If Applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet please contact us, hello@babygami.
